I’ve recently requested an Apple replacement for my battery (read more about my ongoing MacBook problems here) and I discovered an interesting fact whilst doing so.
The Apple representative I spoke to said that Apple would charge me £71.00 if I did not pack up the old, broken battery — which wouldn’t take charge after I got an AC adaptor replacement — and send it back to them (which I will be doing). I had to give them credit card details to this end.
Interestingly, a quick trip to the Apple Store UK shows that a new, 13-inch white MacBook battery is £99.00. So technically, by opening a “fake” repair request, you can save £28 (~$60) on a new MacBook battery. If you were feeling particularly brave, you could send your old MacBook battery back and swap it for a new, factory fresh one at no extra charge: although admittedly Apple might spot that it is in fact not broken, and charge you the money anyway.
Yeah, so this is very likely to constitute fraud, but Apple has seriously screwed me over with a complete lemon of a MacBook (the customer service rep refused to replace the MacBook, despite it having a total of 11 components replaced in 6 months), so I wouldn’t feel particularly bad if they lost some of their bottom-end with a few owners of worn out batteries playing dumb and saving a bit of cash.
Derek | 20-Mar-07 at 12:43 pm | Permalink
The battery they send you will be a refurb.
RazorSharp iPods & Raw Gadgets » Blog Archive » Is it cheaper to fake a battery repair than to buy new? | 20-Mar-07 at 2:11 pm | Permalink
[...] these days, and our own Conrad Quilty-Harper from across the pond (of both TUAW and Engadget fame) blogged a little experiment to give his MacBook some new mobile legs. With a total of 11 parts replaced in [...]
Spalpeen :: MacBook battery underclocks when no battery present | 23-Mar-07 at 1:39 am | Permalink
[...] discovered before I sent my MacBook in for repair the other day that when the battery isn’t plugged in, the CPU automatically [...]
Mac and Apple News » Blog Archive » Is it cheaper to fake a battery repair than to buy new? | 19-Jul-07 at 12:07 pm | Permalink
[...] these days, and our own Conrad Quilty-Harper from across the pond (of both TUAW and Engadget fame) blogged a little experiment to give his MacBook some new mobile legs. With a total of 11 parts replaced in [...]