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Online journalism writing tips at City University

I’m currently sat in an online journalism tutorial at City University. They’re currently teaching the class “how to write for websites”. All these points are pretty much verbatim from our tutor, with my comments in [brackets]. This is what we’ve been told so far:

Don’t put an external link in the first three paragraphs of an article, because you don’t want to send people away from your content. [This is a highly cynical tactic. Your users will hate you if you don't link clearly and often to sources.]

Make sure you alter the link type to “open in new window” because then people won’t leave your content. [This is a dreadful policy. Don't tell web users how to browse your content.]

A perfectly written online article will result in people closing the tab at the end, not visiting another (presumably competing) website or link. [Nonsense. You want people to click another link at the end of your article. Preferably to another article by you. But not exclusively.]

Education is not as good now as it was in the past, and people have shorter attention spans, so you should always write short sentences in the active voice: ideally one sentence per paragraph. [I agree with the sentiment that you should write concisely, but I don't agree that readers are dumb. I believe in challenging readers. They respond well to that.]

People read in an “F” pattern (thanks Jakob!). [So maybe you should put ads at the top left?]

Write in an “inverse pyramid”, or a “zooming out” style with the facts in the “news epicentre”. [Sure, why not? Put the information first]

We’re now covering Jakob Nielsen’s “Reading on the Web” about usability and writing style. Keep it simple, stupid.

You can’t compete with Reuters, or the BBC, so why try? What is the angle that you have that does the job ot telling people what is happening in the world today? Write slightly more analytical work that hangs on what is happening now. [I think the point is you need to write for a niche.]

to be continued

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TotallySketch launches!

Michael Gallagher, the power house behind some of best Mahalo Daily episodes (check out How to Speak French, “I’m Gonna Git You Spamma!”, and Mahalo Daily’s Comic-Con coverage) and a Cannes Film Festival Short Corner Film Award Winner has launched his sketch show, TotallySketch.

His first show, embedded above, is “Got Sex?”, which features Adam Hann-Byrd and Andrea Rene, who you may recognise from the How to Speak French episode and the Mahalo Vlog Idol competition respectively. It’s really fun. There’ll be a new video every Thursday! Can’t wait until the next one!

In the meantime, do check out Mike’s other short films, the Tre Hardson (feat. Fatlip of the Pharcyde) music video AyYoMyMan which he produced (and I Associate Produced, or “helped fund”), and make sure to rate and subscribe to TotallySketch on YouTube, and follow Michael and TotallySketch on Twitter!

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Facebook Terms of Service repealed

Just got this message on my Facebook. Wonder if it’ll be permanently returned?

Some interesting links on the story: 

Facebook Terms of Service Compared
Facebook terms of service on fire
Facebook TOS update
Also, follow Alisa’s Twitter.

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BBC News makes best site design change in years

The BBC have made what is, in my opinion, the best site design change for the past decade of BBC News online. The first place I go when I check news.bbc.co.uk is the “Most Read” tab. They’ve now added an extra five spaces. That, to me, is like doubling my supply of crack. I’m going to click twice as much, and read twice as much, and share twice as much.

Why do I love this little link box so much? Well, if you read the site often, you’ll know that occasionally there will be a big piece of upcoming news that you suspect is going to be “front page news”, but which the BBC News editors haven’t, for whatever reason (laziness? because they want to put populist stories up front?) posted as a major story on the homepage. A major example of this was the story of Geert Wilders, which appeared as a minor story for an hour or so until it picked up steam and he tried to get into the UK (incidentally, I first heard of the story from @BreakingNewsOn, which is usually has news 5-10 minutes before every major news site and even Google, and has its own set of annoyances).

So, if I go down to the BBC News Most Read box, I can see what the readers are sharing (it’s based on traffic). People know best what the news is, so it’s actually far more valuable for me as a news finder than the human-edited homepage is ever going to be. I’ve seen endless stories about the 17,000 extra U.S. troops in Afghanistan, so there’s absolutely no reason for me to click the headline story. I know it’ll be the same old BBC News/AP style, with about two facts which I’ve already seen repeated dozens of times before.

This minor, almost insignificant change beats every one of the BBC’s stupid site refreshes that they do every few years. More please! And do please tell me if I’m crazy.

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Thomas Gensemer’s talk at City University: Twitter is a gimmick, getting UK politicians to use the web

“We ran Barack Obama’s fanclub”

Thomas Gensemer, Managing Partner at Blue State Digital which ran Barack Obama’s pioneering web campaign during the 2008 US Presidential Election, came to talk at City University. I made some notes from the last few questions, specifically why he thinks Twitter is a gimmick for political campaigning. City should be posting the video of Thomas Gensemer’s talk pretty soon.

UPDATE: Read The Guardian’s great interview with Thomas Gensemer. He has some great tips for Labour! Listen up Tom Watson and Derek Draper!

How do we shake it up in UK, and get broader adoption by politicians for new online tools?

“You can’t create a Howard Dean moment in the UK.” Instead, you’re got to start a small project, and show quick results. Spread “buy-in” from constituencies to other constituencies. Not helpful to think of a top down perfect solution. Best to say, here’s the budget, here’s the goals, here’s the community we’re mobilising. Best way to grow an idea is to start small and let it spread.

How do you manage expectations and prevent later disillusionment?

No possible way to have 15 million mobilised people at the end of first year to be as gung ho as they were in the days after the election. But, can identify niche issues and mobilise people. Segment out who are health care advocates and build something for them deeper than the campaign rhetoric. Understand that the other 80% will be less responsive (but build niches for them too). If you keep core bases of support alive, there’s no reason why it won’t turn into 15 million come campaign time again.

Why do you think services like Twitter are gimmicks?

Let me say that I think there are interesting consumer applications. Will be interesting to see Facebook’s biz model, and to see if Twitter has a business model [implication being it might not get one].

The problem is that the new tool on the block tends to distract. It’s easy for a lazy and unimaginative campaign flack to sell story of “politician on twitter!”. Case of shiny object moving to shiny object. For organisations that need to invest in deep relationships, new services like twitter are scattershot and dizzying. They burn political capital. Besides, they don’t talk to the people you want to talk to [case of early adopters not being very useful to political campaigns? I'd still consider Twitter to be an early adopter service - won't change until it has 60 million users, not just 6 million].

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Clay Shirky loses faith in the democratic power of the internet

Clay Shirky musing

Clay, what really tipped you over the edge? Was it the eight trillionth biased, irrelevant, spammed, or purchased link on the homepage of Digg.com that made you lose faith? Or was it the fact that every politician who has successfully utilised the internet, has cynically used it to raise money for their existing political platforms? Perhaps the continuing utter insignificance of Creative Commons in relation to greater society, and the prevalence (and success) of DRM?

Technology is not innately “good.”

People split the atom, they use it to build bombs that can millions, and to provide power for millions.

People make a site that can allow anyone to vote for stories, they use it to help other people discover “10 Famous People Saved By The Heimlich“, as well as the latest obscure political development.

Crowds are not wise. They are mobs.

Clay now thinks of the internet as “just another implementation layer for special interest groups” - this didn’t have to be the case! But that’s what happens when people just invent a piece of technology and give it to millions with no guidance. There will always be a need for editorial control.

Frankly, the kind of wide eyed optimism that many people have about the internet is really unhelpful. Theories aren’t enough. Just putting it out there isn’t enough. It’ll take a lot of hard work to make the internet even a shade of the amazing place that people like Clay like to imagine. People want money and power, and the internet is just another tool to get it.

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NUJ blogger story: the changing role of the freelancer

Rebecca Elvin is a Print Journalism student at The University of Huddersfield, and she’s writing a dissertation on ‘the changing role of the freelancer.’ She contacted me to see if I could answer some questions about joining the NUJ as the first “full time blogger.” Here they are, along with my answers.

So you have had your application for membership at the NUJ approved as a full-time freelance professional blogger. What is the difference between you and the thousands of other people that blog?

I applied to join the NUJ as a full-time blogger for Engadget.com, a very popular consumer technology blog (public numbers put it at somewhere around 4 million unique users per month: during one conference last year the site got 6.4 million page views in one hour. That’s traffic that rivals national newspaper websites).

What most people don’t see with Engadget is the extremely tight editorial control on the site. Behind the scenes, you have a team of editors who are constantly maintaining the unique voice of the site, and making sure that the high ethical standards for the site are being met. That’s what sets Engadget and other professional blogs apart from the huge majority of blogs out there. The internal ethical guidelines for Engadget are as strict as The New York Times.

What made you apply to the NUJ?

I applied to the NUJ for two reasons:

1) I read an editorial by The Guardian’s Roy Greenslade responding to an article by the NUJ’s Donnacha DeLong about how he had decided to leave the NUJ because in his view, it had failed to represent him as a journalist. Seeing that, I thought that leaving the NUJ was hardly going to help the situation. So I decided to join partially out of the principle that it’s easier to improve something if you get directly involved with its operation.

2) Because I felt that my compensation at Engadget wasn’t satisfactory. I was being paid in dollars (while living in the UK, when the currency rate was $2:£1), and although these matters were known by the editor at the time (Ryan Block) and he had offered to increase my pay to offset this, and had mentioned the possibility of a full-time salaried position at the site, I felt that I needed to get some advice. Engadget.com is owned by Weblogs, Inc., which is in turned by AOL, which should have been paying its writers a lot more than it did at the time. Note that was mid-2007. I have no idea how much writers get paid at Weblogs, Inc. now. 

What do you think the benefits on joining the NUJ will be?

So far the main benefit I’ve received has come from the publicity around my application. It’s also quite something to be able to put on your CV that you were the first blogger to join one of the most established unions for journalists. In the future, I consider my NUJ membership as a form of insurance policy. Hopefully I won’t have any trouble with employers in the future, but I take comfort from the fact that I’ll have someone to call in case an employer is late sending a freelance cheque, or worse.

What direction do you think the future of online journalism is heading?

More collaboration between writers and readers. More and better quality video. More and larger images. A greater number of smaller, faster and more flexible publications beating bigger, slower and inflexible publications to the punch. New technologies that push out the old technologies, and the publications that continue to cling to them. I’d like to think that mainstream media sites will learn how to link properly (i.e. often, and to the sources they cite), and that the process of journalism carried out by the MSM will become a little bit more transparent.

Do you think there could be any conflicting factors between the traditional media and bloggers?

The real conflict is between traditional methods of presenting information on the web, and newer methods of presenting information on the web. I see no reason to read Ben Goldacre’s column at Guardian.co.uk, because his blog, Bad Science, gives me the same content, plus a whole lot more (it’s easier to find, it features all his other posts in one location, it features the stuff The Guardian edited out). There’s no reason for me to read his column (traditional media) because the blog (newer media) gives me more. It really is as simple as that.

Pitting “bloggers” in conflict against mainstream media is misguided, because as you see in the example above, Ben Goldacre is both a producer of traditional media *and* a blogger. The same person publishing content on newer online publishing formats beats the same person publishing content on traditional online publishing formats. It’s time that newspapers figured this out!

What does your job involve?

Currently I’m a student in my final year at Hull University, studying History and Politics. I’m soon to start working for Catch21 Productions, which produces online video and arranges events across the country on a theme of getting young people involved with politics. It was founded by ex-Hull students, and I’m very excited about helping out there!

My work at Engadget primarily involved writing ~200-word blog posts on consumer technology topics. Secondary to that was finding things to write about, which involves searching through a ridiculously huge index of RSS feeds, a rapidly updated tips box for readers to send in news, and live coverage of news events (keynotes, product reviews). The second task was shared out amongst the writers of the site, so at some point during your shift you’d be “on duty” and singly devoted to finding and dishing out news items to other writers.

Have you trained as a journalist?

I’ve had no formal training as a journalist. Everything I know about journalism comes from looking at how established journalists and news organisations do things, and attempting to do it better.

How do make a living out of blogging?

Currently I don’t earn a living from blogging, but through Weblogs, Inc. I received a cheque every month for writing a certain number of blog posts every month. In my case, I wouldn’t call it a living, but it was enough for me to justify spending time on something I enjoyed doing.

Would there be an option to work as a staffed blogger or have you actively chosen to be freelance? If so, why.

Yes, I had been offered the option of potentially becoming a staff blogger at Engadget. The harder I worked, the quicker I could have achieved that. I never achieved it due to other pressures (being a full time student) and the fact that I enjoyed the level I was working at. I did it primarily for fun, to make contacts and to hone my skills as a writer/reporter. I eventually left to go work on Mahalo Daily for a year, which was also about having fun and honing my skills - in that case through producing video.

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Tre Hardson Feat. Fatlip Music Video - AyYoMyMan


I helped fund this video, and I’m immensely proud of it! Massive props to Michael Gallagher who did a lot of the work, and the Directors Will Copeland/Little Red Robot!

Pharcyde is an extremely cool group. Also make sure to check out What’s Up Fatlip?

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Catch21 on gun crime, the CCF and youth activities

Catch21 got Emily Thornberry MP, Mark Field MP and Nick Harvey MP on to talk about Boris Johnson’s off-hand suggestion for National Service for young people, knife crime and how to encourage young people to volunteer.

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American Stories, American Solutions - Boring, patronising drivel

I support Obama for President (the opponent would be a disaster for America and the world), but this video the campaign aired recently is essentially propagandist drivel. Who would in their right mind sit through a 30 minute commercial?! I expect that it’ll come off cheesy for uncertain voters, and probably patronising for most supporters of Obama. The only group I can see actually sitting through it are hardcore fanatics of Obama, but they would have watched this if it had been published solely online. Seems like a waste of money to broadcast this on the networks. Then again, most of this $1 Billion “race” to the White House comes off as a waste sitting from all the way over in the U.K.

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